Frequently Asked Questions
Can vehicles be dropped off out of hours?
Yes they can but the hirers remain legally responsible for the vehicle until it has been checked in by our staff.
Do you hire vehicles that we can take abroad?
We can and sometimes do but we do try and avoid this due to the potential high mileage. We are looking into this area for the future.
Is your day rate for 24 hours?
Yes. If you hire out at 9.00am today then the vehicle would be due back by 9.00am tomorrow.
Do you provide 24 hour vehicle collection?
No. Paperwork has to be completed to cover insurance prior to hire. We can sometimes complete all the formalities before collection although the vehicle is only insured during the times signed for on the form. You would still be held liable for any damage to the vehicle whilst it stands awaiting collection. Please call us about this.
Do I need to provide my driving licence?
Yes both parts of your licence must be provided at all times.
What paperwork do I need to bring with me?
Full driving licence (both card and paper parts) also a second form of ID (passport, utility bill)
Is there an age limit?
Yes – for minibus hire drivers must be 25 – 70 years. All other vehicles are 21 – 70 years
How long must I have been driving to be able to hire a vehicle?
Ages 21-24 drivers must hold a full driving licence for 2 years.
Ages 25-70 drivers must hold a full driving licence for 12 months
Are the prices given inclusive of insurance?
Yes inclusive of VAT Insurance Cover, breakdown cover and mileage. There is an optional excess waiver fee, which is extra.
Can I hire a vehicle with endorsements on my driving licence?
Details of endorsements must always be taken. Depending of the seriousness of the endorsement and the number of the endorsements, you may be able to hire a vehicle .
Contact our office by phone or email with details to be sure. Remember if the full details are not given this may result in you not being insured.
How many drivers can I have?
The initial price per vehicle covers one driver. Any additional drivers may be added onto the insurance at an extra price of £5.00 per driver for the total hire period.
Can you hire a vehicle one way?
No, unfortunately all vehicles must be returned to the collection point.
